Customer relationship management research in hospitality industry: a review and classification
Crossref DOI link: https://doi.org/10.1080/19368623.2019.1595255
Published Online: 2019-04-08
Published Print: 2020-01-02
Update policy: https://doi.org/10.1080/tandf_crossmark_01
Sota, Shikha http://orcid.org/0000-0001-9238-8230
Chaudhry, Harish
Srivastava, Manish Kumar
Peer Review Statement: The publishing and review policy for this title is described in its Aims & Scope.
Aim & Scope: http://www.tandfonline.com/action/journalInformation?show=aimsScope&journalCode=whmm20
Publication History
Published: 2019-04-08