Customer query handling in sales interactions
Crossref DOI link: https://doi.org/10.1007/s11747-017-0569-y
Published Online: 2017-11-10
Published Print: 2018-09
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Singh, Sunil
Marinova, Detelina
Singh, Jagdip
Evans, Kenneth R. http://orcid.org/0000-0002-5237-6443
License valid from 2017-11-10