Telehealth services evaluation: a combination of SERVQUAL model and importance-performance analysis
Crossref DOI link: https://doi.org/10.1007/s11135-015-0174-4
Published Online: 2015-02-08
Published Print: 2016-03
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Yin, Shu-Yun
Huang, Kuan-Kai
Shieh, Jiunn-I
Liu, Yu-Huei
Wu, Hsin-Hung
Text and Data Mining valid from 2015-02-08