The Nonlinear Effects of Market Structure on Service Quality: Evidence from the U.S. Airline Industry
Crossref DOI link: https://doi.org/10.1007/s11151-016-9544-x
Published Online: 2016-09-22
Published Print: 2017-08
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Cao, Kang Hua
Krier, Betty
Liu, Chia-Mei
McNamara, Brian
Sharpe, Jerrod
License valid from 2016-09-22