Verma, Rajeev
Jayasimha, K.R.
This article is maintained by: Elsevier
Article Title: Service delivery innovation architecture: An empirical study of antecedents and outcomes
Journal Title: IIMB Management Review
CrossRef DOI link to publisher maintained version: https://doi.org/10.1016/j.iimb.2014.03.002
Content Type: article
Copyright: Copyright © 2014 Indian Institute of Management Bangalore. Production and hosting by Elsevier Ltd.