Chathoth, Prakash K.
Ungson, Gerardo R.
Altinay, Levent
Chan, Eric S.W.
Harrington, Robert
Okumus, Fevzi
This article is maintained by: Elsevier
Article Title: Barriers affecting organisational adoption of higher order customer engagement in tourism service interactions
Journal Title: Tourism Management
CrossRef DOI link to publisher maintained version: https://doi.org/10.1016/j.tourman.2013.12.002
Content Type: article
Copyright: Copyright © 2013 Elsevier Ltd. All rights reserved.