Examining Complaint Handling Processes among Ghanaian Rural Banks and its Influence on Customer Satisfaction
Crossref DOI link: https://doi.org/10.20448/802.62.285.297
Published Online: 2019
Published Print: 2019
Update policy: https://doi.org/10.20448/crossmarkpolicypage.10001
Nana Kwame Edmund, Nkrumah
Ernest, Obeng
Serwah, Akoto Linda
Anaba, Oswin Aganda