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Incorporating human resource management initiatives into customer services: Empirical evidence from Chinese manufacturing firms

Published Print: 2014-01

Authors

Feng, Taiwen

Wang, Dan

Prajogo, Daniel
Funding

Funding for this research was provided by:

National Natural Science Foundation of China (71102087, 71172124)

Humanities and Social Sciences Youth Foundation, Ministry of Education of the People's Republic of China (13YJC630031)
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Text and Data Mining valid from 2014-01-01

Text and Data Mining valid from 2014-01-01
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This article is maintained by: Elsevier

Article Title: Incorporating human resource management initiatives into customer services: Empirical evidence from Chinese manufacturing firms

Journal Title: Industrial Marketing Management

CrossRef DOI link to publisher maintained version: https://doi.org/10.1016/j.indmarman.2013.08.007

Content Type: article

Copyright: Copyright © 2013 Elsevier Inc. All rights reserved.

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