Feng, Taiwen
Wang, Dan
Prajogo, Daniel
This article is maintained by: Elsevier
Article Title: Incorporating human resource management initiatives into customer services: Empirical evidence from Chinese manufacturing firms
Journal Title: Industrial Marketing Management
CrossRef DOI link to publisher maintained version: https://doi.org/10.1016/j.indmarman.2013.08.007
Content Type: article
Copyright: Copyright © 2013 Elsevier Inc. All rights reserved.