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Results of mapping patients expectation using SERVQUAL

Crossref DOI link: https://doi.org/10.1016/j.jhqr.2019.11.008

Published Print: 2020-11

Update policy: https://doi.org/10.1016/elsevier_cm_policy

Authors

Mehrotra, D.

Bhartiya, S.
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This article is maintained by: Elsevier

Article Title: Results of mapping patients expectation using SERVQUAL

Journal Title: Journal of Healthcare Quality Research

CrossRef DOI link to publisher maintained version: https://doi.org/10.1016/j.jhqr.2019.11.008

Content Type: article

Copyright: © 2020 FECA. Published by Elsevier España, S.L.U. All rights reserved.