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Authors
Sigurdsson, Valdimar
Larsen, Nils Magne
Gudmundsdottir, Hulda Karen
Alemu, Mohammed Hussen
Menon, R. G. Vishnu
Fagerstrøm, Asle
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Funding
Funding for this research was provided by:
University of Reykjavik
Orkuveita Reykjavíkur
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This article is maintained by: Elsevier
Article Title: Social media: Where customers air their troubles—How to respond to them?
Journal Title: Journal of Innovation & Knowledge
CrossRef DOI link to publisher maintained version: https://doi.org/10.1016/j.jik.2021.07.001
Content Type: article
Copyright: © 2021 Journal of Innovation & Knowledge. Published by Elsevier España, S.L.U.
