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When does artificial intelligence innovation pay in servitization? A combined organizational learning and socio-technical systems perspective

Crossref DOI link: https://doi.org/10.1016/j.jik.2026.100960

Published Print: 2026-06

Update policy: https://doi.org/10.1016/elsevier_cm_policy

Authors

Yan, Kaining https://orcid.org/0000-0002-1095-6925
Pang, Xue https://orcid.org/0000-0003-4987-5484
Li, Qingxue

Tian, Ge

Dong, Xinyu
Funding

Funding for this research was provided by:

National Natural Science Foundation of China (72402171)

National Natural Science Foundation of China (72302069)

Shaanxi Province Postdoctoral Science Foundation (2023BSHEDZZ88)

Natural Science Basic Research Program of Shaanxi Province (2024JC-YBQN-0748)

Postdoctoral Research Foundation of China (2023M732767)
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Text and Data Mining valid from 2026-06-01

Text and Data Mining valid from 2026-06-01

Version of Record valid from 2026-01-22
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This article is maintained by: Elsevier

Article Title: When does artificial intelligence innovation pay in servitization? A combined organizational learning and socio-technical systems perspective

Journal Title: Journal of Innovation & Knowledge

CrossRef DOI link to publisher maintained version: https://doi.org/10.1016/j.jik.2026.100960

Content Type: article

Copyright: © 2026 The Authors. Published by Elsevier B.V.