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Evaluating credit union members’ perception of service quality through service innovation

Published Print: 2016-10

Authors

Duarte, Alex Fabiano

Moreira, Vilmar Rodrigues

Ferraresi, Alex Antônio

Gerhard, Alcimar
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Text and Data Mining valid from 2016-10-01

Version of Record valid from 2016-09-02
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This article is maintained by: Elsevier

Article Title: Evaluating credit union members’ perception of service quality through service innovation

Journal Title: RAI Revista de Administração e Inovação

CrossRef DOI link to publisher maintained version: https://doi.org/10.1016/j.rai.2016.06.007

Content Type: article

Copyright: © 2016 Departamento de Administração, Faculdade de Economia, Administração e Contabilidade da Universidade de São Paulo – FEA/USP. Published by Elsevier Editora Ltda.

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