Roman, Darlan José
Osinski, Marilei
Erdmann, Rolf Hermann
This article is maintained by: Elsevier
Article Title: A substantive theory on the implementation process of operational performance improvement methods
Journal Title: Revista de Administração
CrossRef DOI link to publisher maintained version: https://doi.org/10.1016/j.rausp.2016.12.005
Content Type: article
Copyright: © 2016 Departamento de Administração, Faculdade de Economia, Administração e Contabilidade da Universidade de São Paulo – FEA/USP. Published by Elsevier Editora Ltda.