Actionable Social Media Competitive Analytics For Understanding Customer Experiences
Crossref DOI link: https://doi.org/10.1080/08874417.2016.1117377
Published Online: 2016-01-15
Published Print: 2016-04-02
Update policy: https://doi.org/10.1080/tandf_crossmark_01
He, Wu
Tian, Xin
Chen, Yong
Chong, Dazhi
Peer Review Statement: The publishing and review policy for this title is described in its Aims & Scope.
Aim & Scope: http://www.tandfonline.com/action/journalInformation?show=aimsScope&journalCode=ucis20
