Whose and What Social Media Complaints Have Happier Resolutions? Evidence from Twitter
Crossref DOI link: https://doi.org/10.1080/07421222.2017.1334465
Published Online: 2017-08-17
Published Print: 2017-04-03
Update policy: https://doi.org/10.1080/tandf_crossmark_01
Gunarathne, Priyanga
Rui, Huaxia
Seidmann, Abraham
Peer Review Statement: The publishing and review policy for this title is described in its Aims & Scope.
Aim & Scope: http://www.tandfonline.com/action/journalInformation?show=aimsScope&journalCode=mmis20
