From Satisfied to Memorable: An Empirical Study of Service and Experience Dimensions on Guest Outcomes in the Hospitality Industry
Crossref DOI link: https://doi.org/10.1080/19368623.2017.1306820
Published Online: 2017-10-11
Published Print: 2018-02-17
Update policy: https://doi.org/10.1080/tandf_crossmark_01
Sipe, Lori J.
Testa, Mark R.
Peer Review Statement: The publishing and review policy for this title is described in its Aims & Scope.
Aim & Scope: http://www.tandfonline.com/action/journalInformation?show=aimsScope&journalCode=whmm20