Service Robots Rising: How Humanoid Robots Influence Service Experiences and Elicit Compensatory Consumer Responses
Crossref DOI link: https://doi.org/10.1177/0022243718822827
Published Online: 2019-04-22
Published Print: 2019-08
Update policy: https://doi.org/10.1177/sage-journals-update-policy
Mende, Martin
Scott, Maura L.
van Doorn, Jenny
Grewal, Dhruv
Shanks, Ilana
Funding for this research was provided by:
Marketing Science Institute
Text and Data Mining valid from 2019-04-22
