BRIDGING LOCAL STANDARDS AND GLOBAL COMPETENCIES: ASSESSING CONTACT CENTER SKILLS BASED ON TESDA NC II FRAMEWORK
Crossref DOI link: https://doi.org/10.29121/shodhgyan.v4.i1.2026.89
Published Online: 2026-01-22
Update policy: https://doi.org/10.29121/shodhgyan-crossmark-policy
Cao-wat, Kaye Chanel
Invierno, Bradley
Manuel, Jomel