Customer satisfaction evaluation by common component and specific weight analysis using a mixed coding system
Crossref DOI link: https://doi.org/10.1007/s11135-018-0770-1
Published Online: 2018-06-01
Published Print: 2019-09
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Amenta, Pietro
Lucadamo, Antonio https://orcid.org/0000-0002-7367-4589
D’Ambra, Antonello
Text and Data Mining valid from 2018-06-01
Article History
First Online: 1 June 2018
