Soltani, Zeynab
Navimipour, Nima Jafari https://orcid.org/0000-0002-5514-5536
This article is maintained by: Elsevier
Article Title: Customer relationship management mechanisms: A systematic review of the state of the art literature and recommendations for future research
Journal Title: Computers in Human Behavior
CrossRef DOI link to publisher maintained version: https://doi.org/10.1016/j.chb.2016.03.008
Content Type: article
Copyright: © 2016 Elsevier Ltd. All rights reserved.