Zhou, Qingji
Lim, Fong Jie
Yu, Han
Xu, Gaoqian
Ren, Xiaoyu
Liu, Dan
Wang, Xiangxin
Mai, Xinda
Xu, Hong
Funding for this research was provided by:
Nanyang Technological University
This article is maintained by: Elsevier
Article Title: A study on factors affecting service quality and loyalty intention in mobile banking
Journal Title: Journal of Retailing and Consumer Services
CrossRef DOI link to publisher maintained version: https://doi.org/10.1016/j.jretconser.2020.102424
Content Type: article
Copyright: © 2020 Elsevier Ltd. All rights reserved.