Structure equation modeling (SEM) approach for evaluating and analyzing the effect of IT-based services in banking sector on customer service quality (SEVQUAL)
Crossref DOI link: https://doi.org/10.21833/ijaas.2023.02.018
Published Online: 2023-02
Published Print: 2023-02
Update policy: https://doi.org/10.21833/ijaas-crossmark
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Zaheer, Asma http://orcid.org/0000-0003-0264-7089
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