A review of recent advances in Internet of Things-based customer relationship management to improve customer satisfaction and loyalty in the airline industry
Crossref DOI link: https://doi.org/10.21833/ijaas.2024.01.002
Published Online: 2024-01
Published Print: 2024-01
Update policy: https://doi.org/10.21833/ijaas-crossmark
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Almansour, Hussain http://orcid.org/0009-0002-5713-8513
Luo, Suhuai
Lin, Yuqing
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