The evolution of CRM Systems: From record-keeping tool to a central element of strategic sales and customer experience management
Crossref DOI link: https://doi.org/10.30574/ijsra.2025.16.2.2301
Published Online: 2025-08-31
Update policy: https://doi.org/10.30574/ijsra.ourcrossmarkpolicy
Kazaryan, Tigran
