Improving the patient experience through a comprehensive performance framework to evaluate excellence in person-centred care
Crossref DOI link: https://doi.org/10.1136/bmjoq-2019-000737
Published Online: 2019-10-15
Published Print: 2019-10
Update policy: https://doi.org/10.1136/crossmarkpolicy
Guastello, Sara
Jay, Karin