Social CRM: Challenges and Perspectives
Crossref DOI link: https://doi.org/10.1007/978-3-030-23343-3_4
Published Online: 2019-08-30
Published Print: 2020
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Alt, Rainer
Reinhold, Olaf
Text and Data Mining valid from 2019-08-30
Chapter History
First Online: 30 August 2019