Designing a Smart Service for Customer Need Identification in B2B Ticketing Systems
Crossref DOI link: https://doi.org/10.1007/978-3-030-58182-4_15
Published Online: 2021-01-27
Published Print: 2020
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Eckstein, Lena
Kühl, Niklas
Satzger, Gerhard
Text and Data Mining valid from 2020-01-01
Version of Record valid from 2020-01-01
Chapter History
First Online: 27 January 2021