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Methodology for Assessing the Quality of Services Based on the Discrepancy Model

Crossref DOI link: https://doi.org/10.1007/978-3-030-80946-1_89

Published Online: 2021-11-11

Published Print: 2022

Update policy: https://doi.org/10.1007/springer_crossmark_policy

Authors

Kadykova, Alexandra https://orcid.org/0000-0002-4249-2483
Smolyaninov, Andrey https://orcid.org/0000-0002-4898-9415
Kolosov, Alexander https://orcid.org/0000-0002-4005-2126
Pocebneva, Irina https://orcid.org/0000-0002-4659-0726
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Text and Data Mining valid from 2021-11-11

Version of Record valid from 2021-11-11
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First Online: 11 November 2021