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Defining Requirements for the Development of Useful and Usable Chatbots: An Analysis of Quality Attributes from Academy and Industry

Crossref DOI link: https://doi.org/10.1007/978-3-031-05412-9_33

Published Online: 2022-06-16

Published Print: 2022

Update policy: https://doi.org/10.1007/springer_crossmark_policy

Authors

Mafra, Malu https://orcid.org/0000-0002-2956-4649
Nunes, Kennedy https://orcid.org/0000-0003-0826-8207
Castro, Adailton https://orcid.org/0000-0003-2553-2620
Lopes, Adriana https://orcid.org/0000-0002-0072-6958
Oran, Ana Carolina https://orcid.org/0000-0002-6446-7510
Braz Junior, Geraldo https://orcid.org/0000-0003-3731-6431
Almeida, João https://orcid.org/0000-0001-7013-9700
Paiva, Anselmo https://orcid.org/0000-0003-4921-0626
Silva, Aristofanes https://orcid.org/0000-0003-0423-2514
Rocha, Simara https://orcid.org/0000-0003-3318-7281
Viana, Davi https://orcid.org/0000-0003-0470-549X
Melo, Aurea https://orcid.org/0000-0002-2561-6026
Barreto, Raimundo https://orcid.org/0000-0001-8494-4225
Rivero, Luis https://orcid.org/0000-0001-6008-6537
License Information

Text and Data Mining valid from 2022-01-01

Version of Record valid from 2022-01-01
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Chapter History

First Online: 16 June 2022

Conference Information

Conference Acronym: HCII

Conference Name: International Conference on Human-Computer Interaction

Conference Year: 2022

Conference Start Date: 26 June 2022

Conference End Date: 1 July 2022

Conference Number: 24

Conference ID: hcii2022

Conference URL: https://2022.hci.international/index.html