Impact of E-CRM Implementation, Customer Experience, and Customer Loyalty in E-Commerce: Literature Review
Crossref DOI link: https://doi.org/10.1007/978-3-031-27296-7_35
Published Online: 2023-07-12
Published Print: 2023
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Fuad, Evans https://orcid.org/0000-0001-5652-715X
Abdullah, Zailani https://orcid.org/0000-0002-8424-8817
Text and Data Mining valid from 2023-01-01
Version of Record valid from 2023-01-01
Chapter History
First Online: 12 July 2023