Assessing the Quality of the E-Commerce Customer Journey Using SERVPERF: An Empirical Case Study
Crossref DOI link: https://doi.org/10.1007/978-3-031-36895-0_31
Published Online: 2024-01-26
Published Print: 2024
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Khouj, Mohammad Talat
Kanan, Mohammed A.
Essemmar, Siraj
Bawazir, Mohmmed
Sabri, Mohammad Omar
Text and Data Mining valid from 2024-01-01
Version of Record valid from 2024-01-01
Chapter History
First Online: 26 January 2024