Challenges in Managing Korean Online Service Requests and Complaints via Business Chat
Crossref DOI link: https://doi.org/10.1007/978-3-031-50698-7_11
Published Online: 2024-07-03
Published Print: 2024
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Kim, Mary Shin
Kang, Sujin
Miyashiro, Tyler
Text and Data Mining valid from 2024-01-01
Version of Record valid from 2024-07-03
Chapter History
First Online: 3 July 2024