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Automating Customer Engagement: How AI-Supported Technologies Promote Optimized Collaborative Value Creation in the After-Sales Service

Crossref DOI link: https://doi.org/10.1007/978-3-031-86958-7_9

Published Online: 2025-05-16

Published Print: 2025

Update policy: https://doi.org/10.1007/springer_crossmark_policy

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