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Learner as Customer, Customer as Learner: Balancing a Business Approach with Learning Experience Design in Offering Microcredentials

Crossref DOI link: https://doi.org/10.1007/978-3-032-06823-1_11

Published Online: 2026-02-18

Published Print: 2026

Update policy: https://doi.org/10.1007/springer_crossmark_policy

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