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Sustainable Development in E-Commerce: Assessing the Influence of E-WoM, Structural Assurances, Online Trust, and Reliability on Customer Satisfaction

Crossref DOI link: https://doi.org/10.1007/978-3-032-10898-2_39

Published Online: 2026-01-02

Published Print: 2026

Update policy: https://doi.org/10.1007/springer_crossmark_policy

Authors

Fakhri, Muhammad https://orcid.org/0009-0004-4112-4285
Romadhon, Mulyawan https://orcid.org/0009-0007-5484-4822
Nurtasya, Muthia Syahwatul https://orcid.org/0009-0001-2504-2413
Atmojo, Robertus Nugroho Perwiro https://orcid.org/0000-0001-6053-9276
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Text and Data Mining valid from 2026-01-01

Version of Record valid from 2026-01-01
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Chapter History

First Online: 2 January 2026

Conference Information

Conference Acronym: CITISIA

Conference Name: Conference on Innovative Technologies in Intelligent Systems and Industrial Applications

Conference Year: 2024

Conference Start Date: 13 December 2024

Conference End Date: 15 December 2024

Conference Number: 9

Conference ID: citisia2024

Conference URL: https://citisia.org/

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