Customer Cohort Climate: A Conceptual Model for Group Service Encounters: An Abstract
Crossref DOI link: https://doi.org/10.1007/978-3-319-66023-3_167
Published Online: 2017-12-06
Published Print: 2018
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Lee, Linda W.
McCarthy, Ian P.
Ellis, Debbie
License valid from 2017-12-06