The Mechanisms of Punishment on Consumer’s Forgiveness and Trust Repair: An Integrated Causal Attribution Model of Trust Repair
Crossref DOI link: https://doi.org/10.1007/978-3-319-66023-3_31
Published Online: 2017-12-06
Published Print: 2018
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Chuan-Feng, Shih
Heng-Chiang, Huang
Han, Lee
License valid from 2017-12-06