Examining Service Provider Response to Guilty Customers: An Abstract
Crossref DOI link: https://doi.org/10.1007/978-3-319-68750-6_65
Published Online: 2017-11-18
Published Print: 2018
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Moulard, Julie Guidry
Pounders, Kathrynn R.
Babin, Barry J.
License valid from 2017-11-18