E-Government Services: Comparing Real and Expected User Behavior
Crossref DOI link: https://doi.org/10.1007/978-3-319-74030-0_38
Published Online: 2018-01-17
Published Print: 2018
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Kalenkova, A. A. http://orcid.org/0000-0002-5088-7602
Ageev, A. A.
Lomazova, I. A. http://orcid.org/0000-0002-9420-3751
van der Aalst, W. M. P. http://orcid.org/0000-0002-0955-6940
License valid from 2018-01-01