Different Strategies for Different Channels: Influencing Behaviors in Product Return Policies for Consumer Goods
Crossref DOI link: https://doi.org/10.1007/978-3-319-90500-6_19
Published Online: 2018-06-30
Published Print: 2019
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Pennarola, Ferdinando
Caporarello, Leonardo
Magni, Massimo
License valid from 2018-06-30