A Retrial Queueing System with a Variable Number of Active Servers: Dynamic Manpower Planning in a Call Center
Crossref DOI link: https://doi.org/10.1007/978-3-319-93736-6_3
Published Online: 2018-06-10
Published Print: 2018
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Nobel, Rein
License valid from 2018-01-01