Visualizing and Improving Service Processes with PCN Analysis
Crossref DOI link: https://doi.org/10.1007/978-3-319-98512-1_19
Published Online: 2018-10-17
Published Print: 2019
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Sampson, Scott E.
Text and Data Mining valid from 2018-10-17
Version of Record valid from 2018-10-17
Chapter History
First Online: 17 October 2018