Critical Success Factors for Change Management Project Customer Experience Transformation Program (CXTP) at a Global Company in Order to Improve Customer Experience
Crossref DOI link: https://doi.org/10.1007/978-3-658-22960-3_10
Published Online: 2019-01-09
Published Print: 2019
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Shulga, Tatjana
Text and Data Mining valid from 2019-01-01