Document is current

Any future updates will be listed below

Customer Journey Mapping – Prozesse, Touchpoints & Personas

Crossref DOI link: https://doi.org/10.1007/978-3-658-45174-5_10

Published Online: 2024-11-26

Published Print: 2024

Update policy: https://doi.org/10.1007/springer_crossmark_policy

About CrossMark