Abuse from Organizational Outsiders: Customer Aggression and Incivility
Crossref DOI link: https://doi.org/10.1007/978-981-10-5308-5_3
Published Online: 2021-01-05
Published Print: 2021
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Yagil, Dana
Text and Data Mining valid from 2021-01-01
Version of Record valid from 2021-01-01
Chapter History
First Online: 5 January 2021