Development of an Incident Prioritization Model Using Fuzzy Logic to Improve Quality and Productivity in IT Support Services
Crossref DOI link: https://doi.org/10.1007/978-981-13-3338-5_7
Published Online: 2019-01-05
Published Print: 2019
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Hoorpah, Dristesh
Kishnah, Somveer
Pudaruth, Sameerchand
Text and Data Mining valid from 2019-01-01