Intelligent Rule-Based Support Model Using Log Files in Big Data for Optimized Service Call Center Schedule
Crossref DOI link: https://doi.org/10.1007/978-981-15-2780-7_98
Published Online: 2020-04-10
Published Print: 2020
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Pham, Hai Van
Cu, Long Kim
Text and Data Mining valid from 2020-01-01
Chapter History
First Online: 10 April 2020