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A Mathematical Model for Scheduling and Rostering of Staff with Real-Life Considerations: The Case of Indian Call Centres

Crossref DOI link: https://doi.org/10.1007/978-981-16-5820-4_7

Published Online: 2022-03-11

Published Print: 2022

Update policy: https://doi.org/10.1007/springer_crossmark_policy

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