Crossmark

The Impact of an In-store Self-service Technology on Customer Experience and Post-purchase Variables

Crossref DOI link: https://doi.org/10.1007/978-981-16-9272-7_29

Published Online: 2022-03-15

Published Print: 2022

Update policy: https://doi.org/10.1007/springer_crossmark_policy

Authors

Gagné, Virginie

Prom Tep, Sandrine

Arcand, Manon

St-Onge, Anik
License Information

Text and Data Mining valid from 2022-01-01

Version of Record valid from 2022-01-01

Text and Data Mining valid from 2022-01-01

Version of Record valid from 2022-01-01
More Information

Chapter History

First Online: 15 March 2022

Change Date: 11 May 2023

Change Type: Correction

Change Details: In the original version of the Chapter “The Impact of an In-store Self-service Technology on Customer Experience and Post-purchase Variables” the following belated correction has been incorporated.

Change Details: For the second author “Sandrine Prom Tep” the given name has been changed from “Sandrine Prom” to “Sandrine” and family name has been changed from “Tep” to “Prom Tep”

Change Details: The correction chapter and the book has been updated with the change.